For anybody out there who might be in the Washington, DC area early next month, the ARMA Metro Maryland chapter has graciously asked me to speak to them about records and information management, SharePoint and the Integrated Information Lifecycle Management model on Thursday, February 9th. 

If you’d like to attend my presentation, here’s a link to the ARMA Metro MD registration page.

And if you are a reader of this blog, please be sure to introduce yourself.  Nothing would make me happier than an opportunity to hear from you in person.  Hope to see you there!

I’ve posted a number of articles on SharePoint records management and the ‘cloud’ and I’ve spoken at length on the subject with a whole host of people, both pro-cloud and anti-cloud.  I can honestly say both camps make strong arguments for or against managing records in a cloud environment. 

Personally, I’m a little torn by the whole ‘cloud’ thing, but it reminds me a lot of the transition from mainframe computers to the client/server model we all went through 20 years or so ago.  (Yes, I’m that old.)

I can remember a lot of people I worked with who resisted the change for a long time.  And they often did so with fairly compelling arguments.  But eventually the obvious benefits of the client/server model overwhelmed even the most ardent opponents of change and, in the end, the new way of doing things was almost universally accepted. 

I don’t think operating in the cloud is a whole lot different.  There are plenty of good reasons not to do it.  But my sense is, over time, vendors will devise ways to mitigate those risks to the point that the anti-cloud argument will become more and more difficult to make.

Easily the most compelling argument I hear against a cloud-based solution from a Records Manager’s perspective is this: How do I manage my records repository pursuant to location-based compliance requirements when it’s not completely clear where my records repository even is?  Records Managers are very reluctant to give up control of their record repository.  This shouldn’t be surprising given it’s their neck that gets choked if regulations get violated or data sovereignty is beached.

So how can this risk be mitigated?  Enter Office 365 and the hybrid cloud model.  In a nutshell, a hybrid cloud model allows you to combine your current on-premises SharePoint records repository (and all the compliance and security that goes with it) with the cloud-based efficiency of Office 365. 

If your organization is contemplating a cloud computing strategy (and it should be) and you have concerns about your SharePoint records repository, I encourage you to learn more about hybrid cloud environments.   A great place to start is a terrific whitepaper on the subject by Paul Robinson of Microsoft, UK.  You can find it here.

SPRM Turns ThreeThis month marks the third anniversary of the launch of this blog and those of us at SPRM want to take a moment to express our thanks to all of you who have been loyal readers and contributors. 

Looking forward, we are all very excited about the future of SharePoint-based records and information management, which has come a long way since we first started reporting on it three short years ago. 

With the release of SharePoint 2010 last year (and the subsequent release of a few key partner add-on applications), the ‘Holy Grail’ of enterprise records management – one solution providing true enterprise integrated information lifecycle management – is now a reality. 

We believe the next few years will prove to be a whirlwind of change throughout the industry.  One that will mark the transition from disorganized silos of valuable, desperate organizational content to an environment of effective and efficient information management that will help organizations grow and thrive for many years to come.

Again, thank you all for your support and we look forward to hearing from each of you…

Cheers,

Don

A number of the major ECRM vendors – OK, I’ll be honest, all of the major ECRM vendors – have worked tirelessly to downplay the records management functionality provided in SharePoint. I know this to be true because I have worked for some of these companies. For many of them this has become a matter of survival. They recognize that their solutions can no longer openly compete with SharePoint in the traditional ‘document management’ space, so they desperately cling to the notion that SharePoint is incapable of managing records and only their solution can meet the customer’s records management needs. (And, their marketing message continues, ‘if you are going to buy our product to manage the records repository, you might as well implement our entire solution for just a few dollars more’.)

For some ECRM vendors, this is the last compelling argument their sales staffs can make. Unfortunately for them, it is simply untrue. Mike Alsup, my boss at Gimmal Group, has written a terrific article on the AIIM SharePoint Expert blog that details the myths perpetuated about SharePoint records management and explains why each of them is wrong. If you are revaluating your organization’s records management strategy or you are considering which ECRM solution would best suit your records management needs, I would highly encourage you to read Mike’s article.

My friends in Redmond reminded me that SharePoint just celebrated its 10th birthday on March 25th.  (They had a big party.  I’m sure my invitation got lost in the mail.)

This may not seem all that important to Records and Information Management professionals, but I think it is.  Ten years is not that long for an application platform to be around.  And you have to admire the advancements that SharePoint has made over the last decade – especially with respect to Enterprise Content and Records Management functionality. 

Couple that with SharePoint’s remarkable sales growth and its steady march toward ECRM market dominance and I think you can be comfortable with any decision you make about dropping your older, more established (and likely more expensive) legacy ECRM solution. 

I’m just saying…

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